College of Sciences and Health Professions
Ann M. Frangos retired from AT&T as Assistant Vice President – Credit and Collections, where she was responsible for accounts receivable management for commercial accounts worldwide. She oversaw operations in seven call centers across the United States and in three international centers in the United Kingdom, Hong Kong and India.
During her 36 years of experience in the telecommunications industry, she held a variety of positions in credit and collections, finance, accounting operations, budgeting, long-range planning, and operations research. She also served as Director-Human Resources, where she was responsible for directing the EEO and Affirmative Action programs. Prior to joining AT&T (then Ohio Bell), she taught high school mathematics.
A native Clevelander, Ms. Frangos’ interest in higher education was sparked when she attended a summer math camp at CSU as a teen. She earned a bachelor’s degree from Baldwin Wallace University and a 1977 master’s degree from CSU, both in mathematics. She supports CSU’s Math Corps program.
A Westlake resident, she serves on the Board of Directors of the YWCA Greater Cleveland, where she holds the position of vice-chair and chair-elect.